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PT Link Net partners with TEA Networks to bring residential Wi-Fi services for subscribers

Updated: Feb 2

PT Link Net Tbk partners with TEA Networks to Bring Next Generation In-Home Wi-Fi Services for Residential Subscribers



News Summary:


● As part of its ongoing advanced technology partnership with Link Net, TEA Networks has successfully completed a series of PoC to build the next-generation broadband services for Link Net.


● Incorporating TEApot (TEA Predictive Optimization Technology), Link Net can offer the most reliable home Wi-Fi user experience that predicts failures and solves problems before they happen.


● The success of PoC further strengthened Link Net’s home broadband advantage to enhance user experience and maximize customer satisfaction.


March 10th, 2023 – PT Link Net Tbk (Link Net), one of the leading providers of fixed broadband internet and cable TV has more than 3 million homes passed in Indonesia with the brand First Media, and TEA Networks (TEA), a leading global provider of Wi-Fi predictive maintenance software, announced today that it has successfully conducted a series of proof of concept (PoC) using TEA Predictive Optimization Technology (TEApot) - an in-home Wi-Fi management solution - to provide the next generation home Wi-Fi services.


As in-home Wi-Fi undoubtedly plays an important role and has become a core service offering for many worldwide internet services providers (ISPs), today’s available managed Wi-Fi solutions heavily rely on specific functionalities of hardware, which lack interoperability. These vertically integrated solutions require long integration cycles with high maintenance requirements.


With the launch of TEApot Home Wi-Fi management solution, Link Net will strengthen its broadband’s quality of services by offering the most reliable Wi-Fi connectivity with the current and upcoming next-generation Wi-Fi 6 devices. Throughout the trials, TEA Networks has demonstrated the benefits of TEApot Cloud and TEApot Devices - they work in tandem and are the heart of the technology with purpose-built AI and intelligent-edge capabilities, which enables self-monitored networks for subscribers to stay connected with fast and reliable home Wi-Fi connectivity.

Edward Sanusi, Director & Chief Technology Officer of PT Link Net Tbk, revealed his satisfaction with the validation results of TEApot's incorporation into a series of PoC.

He added, "This collaboration will create an end-to-end solution and a manifestation of Link Net's continuously optimizing services for residential subscribers. The forthcoming launch of the next generations Wi-Fi devices with TEApot Cloud and TEApot Devices advantages will further complement action tools and support in giving excellent services to customers. Moreover, First Media is enabled to optimize its reliable internet connection speeds faster with up to 75 percent better latency. Thus, we can improve user experience and maximize customer satisfaction.”

“Link Net is the first internet provider in Indonesia using TEApot solution. TEA Networks is proud to be part of these trials with Link Net to demonstrate the value of TEApot solution and committed to providing advanced self-healing solutions for Link Net which will enable subscribers to enjoy seamless Wi-Fi services with optimized performance - simply put, stay connected and enjoy”, said Sean Kim, the Chief Strategy Officer at TEA Networks.


About Link Net


PT Link Net Tbk (“Link Net”) has been operating since 2000, has a mission to transform lives by providing innovative and exceptional broadband and media services and solutions. As one of the largest cable service providers in Indonesia, Link Net provides high-speed broadband internet, high-quality pay television services and streaming contents for residential customers under "First Media" brand, as well as connectivity services and Information and Communication Technology solutions for corporate customers under "Link Net Enterprise" brand.


Link Net owns and operates a network of Hybrid Fiber Coaxial cable (“HFC”) and Fiber-to-the-Home (“FTTH”) that provides high-speed internet access services.


Learn more at www.linknet.co.id (Link Net corporate website), www.firstmedia.com (residential segment) or www.linknet.id (enterprise segment).


About TEA Networks


Founded in 2018 with a vision of developing the most innovative high-definition Wi-Fi predictive maintenance software, TEA Networks serves Internet Service Providers (“ISP”) and Customer Premises Equipment companies to solve the toughest Wi-Fi management problems using TEA Predictive Optimization Technology platform. Our state-of-the-art technology gives the ISP’s real-time visibility into Wi-Fi issues at home through TEApot, which also predicts failures and solves problems before they happen. For more information, please visit www.tea-networks.com.


For media-related inquiries

Duma Grace R.R.

PR & Media Relation Specialist

PT Link Net Tbk


Bruce Wu

Senior Customer Success Manager

TEA Networks Inc.

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