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TEA Smart Wi-Fi Connect Solutions

TEA's Predictive Optimization and Maintenance Technology is designed for ISPs and CPE companies.

Our technology 
accurately predicts Wi-Fi issues as it automates remote monitoring and analyzes connected home devices through cloud management that predicts failures and solve problems before they happen.

Net results are increases in customer satisfaction and drives long-term value for Internet Service Providers.

TEACloud

White-labeled Advanced Wi-Fi Analytics Management Suite for ISPs

Fully containerized cutting-edge remote cloud management software solution that can deploy on any cloud or on-prem server. 

 

TEA Cloud automates long-term data analysis, pattern recognition, inter-network data correlation, long-term decision, and policymaking. TEA Cloud predicts problems before they happen through real-time subscribers in-home Wi-Fi performance diagnostics and troubleshooting. 

We integrate with your cloud or on-premises server.
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TEAMesh

For CPE Devices
or SoC Companies 
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TEA Mesh is a full Wi-Fi EasyMesh™ compliant embedded software stack available for Wi-Fi Mesh Access Point devices (modems, extenders, etc.).

 

TEA Mesh communicates with TEA Cloud for AI-based predictive management and control Access Points through EasyMesh Agents. It’s a commercial-grade Wi-Fi Mesh software stack ready for licensing.  

Your Brand, Your Devices, Your Customer!

TEA solutions offer quantifiable KPI benefits  

- 35%

OPEX

- 31%

Call Volumes

+ 72%

1st Call Resolution

- 40%

Average Handling Time

- 27%

CHURN

2.6

ARPU

+ 18

NPS

* Figures are provided by the ISP customer launched TEA solutions.

Dramatically reduces support costs and churn

With proactive and predictive maintenance - support starts automatically long before the end-user calls you.

Target right customers for upsell

Identify users with poor Wi-Fi coverage, broadband speed bottlenecks, client and data consumption profiles who should upgrade subscription or hardware.

Track KPIs and trends

Track Wi-Fi KPIs across customer portfolios provides valuable knowledge that allows you to optimize your support process.

Customer behavior analytics

Gain knowledge that are strategically crucial for developing new value-added services and effectively guide end-users towards the desired service.